Frequently Asked Questions

Below are the most Frequently Asked Questions (FAQs) asked by our clients. Please refer below and if you still have a question please contact us, we are happy to help!

Check-in & Check-out times?

  • Check-in is from 14h00 (2:00pm) - 18h00 (6:00pm)
  • Check-out is no later than 10h00 (10:00am)  

*Please let us know approximately what time you will arrive

Are there any restrictions?

Alkantmooi is a perfect place for a quiet and romantic getaway so unfortunately we do not allow children under the age of 12.

Is there WiFi?

Yes!  We have some of the best WiFi in the area due to our hilltop location. 

Is Breakfast Included?

Breakfast is not included in the rates but you are welcome to schedule a breakfast when you check-in or ahead of time, additional charges do apply. Served from 8h45.

Breakfast is not available on Sundays and Public Holidays.

 

 

Power Supply - Solar energy and backup generator / gas

Yes! We have our own solar energy system and backup generator on site - so we will try our best to get you covered if there is a power outage.

Is there daily cleaning service?

Yes, the self-catering apartments are serviced daily except for Sundays & public holidays.

What languages are spoken at Alkantmooi?

English & Afrikaans

Payment methods on-site?

Electronic Funds Transfer (EFT), Mastercard & Visa credit card

Cash on-site is accepted as well.

Smoking policy?

All units inside are are non-smoking. All units also have outdoor patios where you are welcome to smoke and ashtrays are provided.

How do I get to Alkantmooi?

Easily accessible by car just over 2 kilometers off of the N2 which is the main road in the Garden Route. You'll drive on 2km of dirt road to drive through Alkantmooi's Private Nature Reserve to arrive at the hotel. The dirt road is very well maintained and easily accessible by car.

Electricity & plugs?

South Africa uses 220volts & 3 pin plugs. Units 5, 6 & 7 have international plugs but remember that the voltage is still 220v so do not plug in any electronics not suited for the higher voltage.

How far are you from local tours?

We are located in the perfect location, 8km outside of Plettenberg Bay (towards Keurboom River)-central between Harkerville and the Crags.  Nearest attractions:

  • Robberg Nature Reserve- 18km
  • Harkerville: Knysna Elephant Park & Radical Raptors- 19km
  • The Crags:  Wineries, Monkeyland, Birds of Eden- 17km     
  • Bloukrans Bridge: Bungee Jump (Worlds Highest)- 32km
  • Tsitsikamma National Park/Storms River Mouth- 55km

How far are you from restaurants, shops, wineries, beaches & markets?

PLEASE NOTE : THERE IS NO ON-SITE RESTAURANT AT ALKANTMOOI.

Some of our favourite restaurants:

  • Ristorante Enricos's, Keurbooms Beach - 8km
  • Sol Kitchen, Plett - 10km
  • 1989, Plett - 10km
  • Fat Fish, Central Beach - 10km
  • Grand Lookout Deck, Lookout Beach 10km
  • Zinzi, Hunters Estate 18 km
  • Burnt Orange, Plett Angling Club Keurbooms River

Nearest supermarket:  Woolworths & Pick & Pay are in Market Square- 8km ; Checkers in The Plettenberg Bay Mall.

Wineries: Bramon, Newstead, Kay & Monty and Bitou Vineyards.

Nearest beaches:  Keurboomstrand 8km & Lookout Beach 9km, Natures Valley Beach 29km (worth a visit)

 

How far are you from Cape Town and the Addo Elephant National Park?

Alkantmooi is situated in the perfect place for a stop over if you are driving to/from Cape Town to Addo:

  • Cape Town to Alkantmooi- 515km
  • Addo to Alkantmooi- 252km

How do I get to Alkantmooi?

Easily accessible by car just over 2 kilometers off of the N2 which is the main road in the Garden Route.  You'll drive on 2km of dirt road to drive through Alkantmooi's Private Nature Reserve to arrive at the hotel.  The dirt road is very well maintained and easily accessible by car.

What are the closest Airports?

  • Plettenberg Bay Airport 18km
  • George Airport 110km
  • Port Elizabeth Airport 230km